Shipping policy

Shipping & Pickup Policy

Aligned Skin Studio offers shipping within the United States and local pickup at the studio in Fruitland, Idaho.

Order processing: In-stock orders are typically prepared and shipped within 3–5 business days after purchase. This does not include carrier transit time. You’ll receive a shipping confirmation with tracking information when your order is on its way.

Shipping rates and delivery: Available shipping options and their costs are shown at checkout. Delivery estimates provided by the carrier may change after your package ships. Please check your shipping address carefully before placing your order. If you notice an error, email alignedskinstudio@gmail.com as soon as possible. I’ll do my best to help before the order ships, but I cannot guarantee an address change once it has been sent.

Local pickup: Select local pickup at checkout to collect your order from Aligned Skin Studio at 6905 HWY 95 STE 116A, Fruitland, ID 83619. Please wait until you receive a ready-for-pickup notification before coming to the studio. Pickup is by arrangement, as I may be with a client during studio hours. There is no shipping charge for pickup orders.

Delays or unavailable items: If I’m unable to ship your order within the stated processing window, I’ll contact you with an updated shipping date. You may agree to the delay or cancel the unshipped order for a full refund.

Missing or damaged deliveries: If your order arrives damaged, contains the wrong item, or does not arrive as expected, email alignedskinstudio@gmail.com with your order number. For damaged or incorrect items, please include photos of the item and packaging and contact me within 10 business days of delivery, as described in the Return & Refund Policy. For a missing delivery, I’ll help review the tracking information and work with the carrier to investigate.

Business days are Monday through Friday, excluding federal holidays.